What steps should you take if your chiropractic claim is denied or rejected?
What steps should you take if your chiropractic claim is denied or rejected?
First, review the explanation of benefits or rejection notice to find the reason for the denial or rejection of your chiropractic claim.
The most common reasons for denial or rejection include, coding errors, incomplete patient information, or questions about medical necessity.
Secondly, once you have identified the issue, correct it, resubmit the chiropractic claim, and follow up promptly.
Lastly and most importantly, schedule workshops or courses with H.J. Ross Company to update your team on billing rules and payer requirements.
If you are experiencing insurance claim denial, staff spending too much time trying to get claims paid, and patients asking why their claims have not been paid, H. J. Ross Company is your solution.
There is a reason chiropractors have trusted H.J. Ross Company with their business for over 40 years.