Billing and coding

Start by segmenting your patient list based on their needs and interests, whether it is specific treatments or common issues they face. Are you looking to attract more chiropractic patients with smarter email campaigns? Start by segmenting your patient list based on their needs and interests, whether it is specific Read more

Each phone call, email, or conversation with your staff influences the patient experience and boosts retention. Personalizing your chiropractic services goes beyond treatment; it is about every interaction! Each phone call, email, or conversation with your staff influences the patient experience and boosts retention. Here’s how to personalize: Remember patient Read more

Leading a team is fulfilling because you are not just running a business; you are creating livelihoods for great people in your community. Have you ever noticed that the moment you truly trust your chiropractic practice’s team is the moment your culture starts to thrive? Leading a team is fulfilling Read more

Your patient records can do a lot more than document visits—they can help grow your chiropractic practice. How can your chiropractic patients’ records help with your practice growth? Your patient records can do a lot more than document visits—they can help grow your chiropractic practice. When you look at your Read more

Strong reviews on Google, Yelp, and your own website go a long way! Why is it important to collect and showcase your chiropractic patient reviews? Reviews build credibility and trust, helping future chiropractic patients feel confident when booking their first appointment. Strong reviews on Google, Yelp, and your own website Read more

A trained receptionist understands the unique needs of chiropractic patients, who may be in pain or anxious about their condition. How can small gestures create a big Impact in your chiropractic patient phone communication? The first “hello” sets the tone for the patient-practice relationship. A trained receptionist understands the unique Read more

Missed or mishandled calls leads to frustration, lost revenue, and even negative online reviews. Why is excellent communication so important to the success of your chiropractic practice? For chiropractic practices, investing in the right patient communications systems is both an operational choice, and a commitment to your chiropractic patients’ care. Read more

Small healthcare practices can miss up to 30% of incoming calls during office hours. Are your chiropractic patient calls not getting answered? Small healthcare practices can miss up to 30% of incoming calls during office hours. Missed calls create hidden costs that undermines your chiropractic practice’s growth, your staff’s efficiency, Read more